Heavy Melting Steel Essay Example

Heavy Melting Steel Essay It is one of the leading Steel Re-Rolling Mills in Bangladesh and is engaged in manufacturing Deformed Bar of Prime Quality GR-60/40 (sizes from 5. 5 mm to 32 mm). It is situated at Baizid Bostami Industrial Area in Port City Chittagong. In order to establish the backward linkage of RSRM, RSRM sets up two separate manufacturing concerns – namely Ratanpur Steel Mills Limited (RSRM) and Modern Steel Mills Limited (MSML) in 1984 and 2005 respectively. MSML produce raw material (MS Billet) for RSRM. RSRM is situated in 176, Baizid Bostami Industrial Area of Chittagong. RSRM is a sophisticatedly equipped plant with modern machineries and equipments managed by efficient and expert human resources. Through its devoted research works, strict quality control and application of the best and exact raw materials and workmanship, RSRM successfully produces one of the best products in the market and it has achieved confidence and reliability of the valuable customers and goodwill in the market. [pic] Mr M. Rahman is the founder and Chairman of Ratanpur Steel Re – Rolling Mills Limited (RSRM). He was born in 1950 in an educated and respectable family of a little village namely Ratanpur in Feni District. Mr. Rahman is a graduate and an eminent freedom fighter. After liberation he engaged himself in steel business and in 1984 he established RSRM as a hand rolling mill. While engaged in steel businesses he visited many steel plants around the world and gathered the knowledge of steel making procedures and grading. In course of time RSRM grows and in 2008 he established a steel melting shop namely Modern Steel Mills Limited (MSML) and then automated the hand rolling mill into an automatic rolling mill. We will write a custom essay sample on Heavy Melting Steel specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Heavy Melting Steel specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Heavy Melting Steel specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Using his vast wisdom and practical knowledge and under his leadership the businesses is expanding day by day and now he becomes one of the bona fide industrialists of the country. He is the top decision maker of the company with the help of Managing Director Director. He communicates and keeps liaison with Government body, Financial Institutes, Top listed suppliers buyers and ensure the smooth operation of this organization through sharing his valuable expertise opinion. Mr. Mizanur Rahman, the eldest son of our Chairman, is the Managing Director. He was born in 1982 and obtained his MBA degree. He shared his opinion regarding the management of the company with the Hon’ble Chairman. Production chief reports to him and he directly monitors the international sourcing and makes purchase decision with the help of Chairman and Director. Mr. Md. Yonus Bhuiyan, the youngest brother of our Chairman, is the Director of RSRM. He was born in 1960 and the youngest brother of our Chairman. He completed his Post Graduation in Mathematics from Chittagong University. He supervises the daily operation of the company as Local purchase, L/C monitoring, Bank Operation etc. [pic] |Ratanpur Steel Re-Rolling Mills Limited |Modern Steel Mills Limited | |S/N |Name of the Department / Section |Number of Employee(s) |S/N |Name of the Department / Section |Number of Employee(s) | |01. |Production |56 |01. Production (Furnace) |29 | |02. |Electrical |18 |02. |Production (CCM) |41 | |03. |Mechanical |23 |03. |Electrical |13 | |04. |Workshop |14 |04. |Mechanical |25 | |05. |Physical Lab |3 |05. Chemical Lab |7 | |Sub Total (A) |114 |Sub Total (B) |115 | |General | |S/N |Name of the Department / Section |Number of Employee(s) | |01. Finance Accounts |5 | |02. |Commercial |2 | |03. |Purchase |2 | |04. |Marketing Customer Service |29 | |05. HR Administration |5 | |06. |Security |43 | |07. |Imam |1 | |08. |Computer Operator |2 | |09. Driver |14 | |10. |Peon |10 | |11. |Cook |2 | |12. |Cl eaner |2 | |Sub Total (C) 117 | |Grand Total (A+B+C) |346 | Note: Besides, along with the permanent employees, for daily operation of the factories on an average 150 nos. of contractual labor work on daily basis under 3 nos. labor contractors. ORGANOGRAM OF FACTORY (Production Related) ORGANOGRAM OF MARKETING CUSTOMER SERVICE DEPARTMENT SKILLS COMPETENCIES LEVEL MATRIX POSITION(S)|Educational Qualification | |201 |No. 1 Heavy Melting Steel 3 feet x 18 inches: Wrought iron and/or steel scraps 1/4 inch and over in thickness. | | |Individual pieces not over 36 x 18 inches (charging box size) prepared in a manner to insure compact charging. | |202 |No. 1 Heavy Melting Steel 5 feet x 18 inches: Wrought iron and/or steel scraps 1/4 inch and over in thickness. | |Individual pieces not over 60 x 24 inches (charging box size) prepared in a manner to insure compact charging. | |203 |No. 2 Heavy Melting Steel: Wrought iron and steel scraps, black and galvanized, 1/8 inch and over in thicknes s, | | |box size to include material not suitable as No. 1 heavy melting steel. Prepared in a manner to insure compact | | |charging. | |204 |No. 2 Heavy Melting Steel: Wrought iron and steel scraps, black and galvanized, maximum size of 36 x 18 inches. | | |May include all automobile scraps properly prepared. |205 |No. 2 Heavy Melting Steel 5 feet x 18 inches: Wrought iron and steel scraps, black and galvanized, maximum size | | |of 36 x 18 inches. May include automobile scraps properly prepared, however, to be free of sheet iron or thin | | |gauged materials. | |206 |No. 2 Heavy Melting Steel 5 feet x 18 inches: Wrought iron and steel scraps, black and galvanized, maximum size | | |of 60 x 18 inches. May include automobile scraps properly prepared, however, to be free of sheet iron or thin | | |gauged materials. |208 |No. 1 Bundles: New black steel sheet scraps, clipping or skeleton scraps, compressed or hand bundled, to charging | | |box size, and weighing not less 75 pounds per cubic foot. (Hand bundles are tightly secured for handling with a | | |magnet). May include Stanley balls or mandrel wound bundles or skeleton reel, tightly secured. May include | | |chemically detained materials. May not include old auto body or fender stock. Free of metal coated, limed, | | |vitreous enameled and electrical sheet containing over 0. percent silicon. | |210 |Shredded Scraps: Homogeneous iron and steel scraps, magnetically separated, originating from automobiles, | | |unprepared no. 1 and no. 2 steel, miscellaneous baling and sheet scraps. Average density 50 pounds per cubic foot. | |211 |Shredded Scraps: Homogeneous iron and steel scraps, magnetically separated, originating from automobiles, | | |unprepared no. 1 and no. 2 steel, miscellaneous baling and sheet scraps. Average density 70 pounds per cubic foot. | 229 |Billet, Bloom and Forge Crops: Billet, Bloom, Axle, Slab, Heavy Plate and Heave Forge Crops containing not over 0. 05 percent | | |of phosphorus or sulp hur and not over 0. 5 percent silicon, free from alloys. Dimensions not less than 2 inches in thickness, | | |not over 18 inches in width and not over 36 inches in length. | |230 |Bar Crops and Plate Scraps: Bar Crops, Plate Scraps, Forgings, Bits, Jars and Tool Joints containing not over 0. 05 percent of| | |phosphorus or sulphur and not over 0. percent silicon, free from alloys. Dimensions not less than 1/2 inches in thickness, | | |not over 18 inches in width and not over 36 inches in length. | |231 |Plate and Structural Steel, 5 feet and Under: Cut Structural and Plate Scraps, 5 feet and under. Clean open hearth steel | | |plates, structural shapes, crop ends, shearing or broken steel tires. Dimensions not less than 1/4 inches in thickness, not | | |over 5 feet in length and 18 inches in width. Phosphorus or sulphur not over 0. 05 percent. |232 |Plate and Structural Steel, 5 feet and Under: Cut structural and plate scraps, 5 feet and under. Clean open hearth steel | | |plates, s tructural shapes, crop ends, shearing or broken steel tires. Dimensions not less than 1/4 inches in thickness, not | | |over 5 feet in length and 24 inches in width. Phosphorus or sulphur not over 0. 05 percent. | |233 |Cast Steel: Steel casting not over 48 inches long or 18 inches wide, and 1/4 inches and over in thickness, containing not | | |over 0. 5 percent phosphorus or sulphur, free from alloys and attachments. May include heads, gates and risers. | |234 |Punching and Plate Scraps: Punching or stampings, plate scraps, and bar crops containing not over 0. 05 percent phosphorus or | | |sulphur and not over 0. 5 percent Silicon, free from alloys. All materials cut 12 inches and under, and with the exception of | | |punching or stampings, at least 1/8 inch in thickness. Punching or stamping less than 6 inches in diameter may be and gauge. |235 |Electric Furnace Bundles: New Black Steel sheet scraps hydraulically compressed into bundles of size and weight as specified | | |by cons umer. | |249 |Chargeable Slab Crops: Chargeable Slab Crops for material to be suitable and acceptable to the consumer containing not over | | |0. 05 percent phosphorus and 0. 05 percent sulphur and not over 0. 05 percent Silicon; free of alloys. | |N. B. |Cleanliness: All grades should be free of dirt, nonferrous metals or foreign materials of any kind, and excessive rust and | | |corrosion. However the terms â€Å"free of dirt, nonferrous metals, or foreign materials of any kind† are not intended to preclude| | |the accidental inclusion of negligible amounts where it can be shown that this amount is unavoidable in the customary | | |preparation and handling of the particular grade involved. | 1. HBI/DRI: As per HBIA, A typical Chemistry is given below: Fe (total): 90-94% Fe (Metallic): 83-88% C (Carbon): 0. 8-1. 70% P (Phosphorus): 0. 02-0. 11% S (Sulphur):0. 003-0. 30% Gangue:2-5. 0% Residuals:Trace (min) Metallization: 92-95% [pic] RSRM Produces deformed bars on demand conforming to the standard specification of BDS 6935:2006, ASTM A 615, Grade 40 60, BS 4449 JISG 3112 by maintaining strict adherence to buyers’ specification in terms of steel grade, tensile strength, unit mass and close dimensional tolerances. 100 M. Ton Capacity Universal Testing Machine ensures yield stress, ultimate tensile strength, elongation and band test of our finished products. Our laboratory technicians are working round the clock in the laboratory; Samples of each batch of production are collected tested simultaneously in our laboratory. The Manager of Production sincerely incorporates with the results of the laboratory tests in order to obtain quality product. Mechanical properties of our MS Bars are the nearest equivalent to Grade – 40 and 60 of ASTM A 615: |Grade |Bar Size |Yield Stress Psi |Tensile Strength Psi |Elongation Percent of gauge|Bend Test at 180o | | |(mm dia) |(MPa) min. |(MPa) min. |length: | | | | | | |200 mm (min. | | |Grade – 40 |10 to 25 |40,000 (275) |60,000 (415) |12 |Should be | | | | | | |satisfactorily bend | | | | | | |without crack | |Grade – 60 |10 to 25 |60,000 (415) |90,000 (920) |7 |Should be | | | | | | |satisfactorily bend | | | | | | |without crack | N. B. : Test bends 180o unless noted otherwise. We also have a sophisticated Chemical Lab to analyze the chemical composition of incoming raw materials (known as Billet) the finished products. The main objective of the chemical analysis is to determine the existing percentage of Carbon (C), Silicon (Si), Manganese (Mn), Sulphur (S), Phosphorous (P) etc. in raw materials and in our finished products. We maintain chemical composition of billets of Grade – 40 and 60 as per following: Grade |% C |% Si |% Mn |% P Max. |% S Max | |Grade – 40 |0. 18-0. 25 |0. 20-0. 35 |0. 60-0. 90 |0. 050 |0. 050 | |Grade – 60 |0. 29-0. 35 |0. 20-0. 35 |1. 30-1. 60 |0. 050 |0. 050 | We have optical Emission spectrometer (PDA-7000) which can analyze 18 elements of steel within 20 seconds. Highly experienced Chemists are engaged to ensure proper composition as per requirement to meet the standard specification of ASTM A 615. It is also approved by BSTI (BDS-ISO-6935:2/2006). Schematic diagram of sample analysis is given below: Sample collection from Furnace Cooled Sample Cutting Polished by Polishing Machine Cleaning Spectrometric Analysis Computerized Results. The following elements are determined with the help of Spectrometer in 20 seconds: C, Si, Mn, P, S, Ni, Cr, Mo, Cu, Co, Al, Pb, W, Ti,V, B, Sb, Sn Fe Volumetric Analysis: Volumetric analysis is performed by the following apparatus: 1. Strolein Apparatus (Carbon Sulphur Determinator): This instrument is used for the determination of C% (Carbon percentage) and S% (Sulphur percentage). 2. Muffle Furnace: This instrument is used for the determination of Volatile matters of Hard Coke, Graphite, Ferrous (Fe-Mn, Si-Mn, Fe-Si) Non-Ferrous and Refractory Materials. All data from the testing and inspection are feed back to production units and stored by them in order to improve the quality of the product. The customer liaison wing (Sales Marketing Department) takes care of complains from any customer. Our quality control team continuously checks the production process at each and every stage. We also conduct the laboratory test in BUET in order to verify the correctness of the result of our own laboratory test. We usually supply the esting report of BUET on request of our valuable customers. LIST OF APPARATUS EQUIPMENTS FOR LABROTARY IN RSRM |S/N |Name of the Apparatus and Equipments |Number | |01. |Optical Emission Spectrometer PDA-7000 |1no. | | |(Shimadzu, Japan) | | |02. |Carbon Sulphur Determinator |2 nos. | |03. |Muffle Furnace |1 no. | | |Operating Temp: Approx. 2 50oC | | | |Maximum Temp: 1350oC | | | |Inner Size |200(W)x400(D)x200(H)mm | |04. |Universal Testing Machine |1no. | |05. |Air Oven |1 no. | |06. |Hot Plate |2 nos. | |07. |Combustion Boats |5000 pcs. | |08. Combustion Tube |100 pcs. | |09. |Electric Dying Oven |2 pcs. | |10. |Electric Water Distillation |1 no. | | |Capacity 5 L/H | | |11. |Direct Reading Glass electrode PH Meter |1 no. | | |With Standard Solution | | |12. Metallurgical Microscope with accessories | | | |Magnification |1 no. | | |Accessories |: 20 to 1500 | | | |: Specimen Polisher 1 no. | | | |: Specimen Dryer 1 no. | |13. |Double Ended Bench Grinder |1 no. | |14. |Abrasive Cutting Disc |1 no. | ITEMS/APPARATUS |# Analytical vessel etc. |Burettes with stopper |(10, 25, 50 CC) |10 NOS. each | |Measuring pipett |(10, 25, 50 CC) |10 NOS. each | |Graduate pipett |(1, 5, 10, 20 CC) |10 NOS. each | |Measuring flasks with stopper |(100, 250, 500, 1000 CC) |10 NOS. each | |Measuring cylinder |(10, 50, 100, 500, 1000 CC) |1 0 NOS. ach | |Celcius Thermometer |(100, 200, 360oC) |10 NOS. each | |Evaporating dish of porcelain |(100, 200 mm dia) |10 NOS. each | |Watch Glass |(120, 200 mm dia) |20 NOS. each | |Watch Glass |(60, 90 mm dia) |20 NOS. each | |Beakers of Glass |(100, 300, 500, 1000 CC) |30 NOS. ach | |Washing Bottles |(300, 500 CC) |10 NOS. each | |Reagent Bottle, Narrow Mouth |(100, 300, 500, 1000 CC) |20 NOS. each | |Reagent Bottle, Narrow Mouth |(100, 300, 500, 1000 CC) |20 NOS. each | |(Brown Body) | | | |Reagent Bottle, Wide Mouth |(100, 300, 500, 1000 CC) |10 NOS. ach | |Porcelain Crucible |(15, 30 CC) |50 NOS. each | |Glass Funnel |(70 mm dia) |50 NOS. each | |Glass Funnel |(150, 250 mm dia) |10 NOS. each | |Separating Funnel with stopper |(250, 500 CC) |10 NOS. each | |Filter Funnel of Porcelain |(90, 110 mm dia) |10 NOS. ach | |Filter Funnel with Glass Filter | |10 NOS. | |Glass Rod |(5-20 mm dia, together) |5 kg. | |Glass Tube |(2-20 mm dia, together) |10 kg. | |Glass Desiccators |(240 mm dia) |10 NOS. | [pic] |S/N |Name of the Apparatus and Equipments |Functions | |01. |Optical Emission Spectrometer PDA-7000 |It determines the ercentage of C (Carbon), Si (Silicon), Mn (Manganese), P (Phosphorus), S | | | |(Sulphur), Cr (Cromium), Mo (Molybdenum), V (Vanadium), Ni (Nickel), Cu (Copper), Co (Cobalt), Pb | | | |(Lead), Sn (Tin), Sb (Antimony), Ti (Titanium), W (Tungsten), B (Boron) and Al (Aluminium) in | | | |steel samples during and after production to ensure quality of the production of MS Billets which | | | |subsequently will be used in rolling mill for the production of MS Deformed Bars. Here steel | | | |samples are tested in the form of cube or cylindrical block. | |02. |Carbon Sulphur Determinator |It helps analyze to determine the percentages of C (Carbon) and S (Sulphur) in steel when steel | | | |samples is in the form of chips or infinitely divided particles. | |03. |Muffle Furnace |It is used mainly for heating the substances in closed condition. Volatile matters, ash content | | | |and fixed carbon are determined in hard coke, CPC, graphite, etc. Also used in determining the | | | |percentages of SiO2, Fe2O3, Al2O3, etc. in refractory materials and ferrosilicon and silicon | | | |manganese are tested here. | |04. |Universal Testing Machine |Mechanical properties such as yield strength, Tensile strength, Elongation percent, Bend Test and | | | |Brinell hardness tests of finished deformed bars and carried out here. | |05. |Air Oven |For hot air purpose. | |06. Hot Plate |For the purpose of boiled water and heating chemical substances for analysis. | |07. |Combustion Boats |Used steel samples holder and the sample are inserted in combustion tube furnace for analysis of | | | |steel samples. | |08. |Combustion Tube |Ceramic Tube high heat resistant to be used in Combustion Furnace. | |09. |Electric Dying Oven |Used for the purpose of demoisturizing the chemical substances. | |10. |Electric Water Distillation |For the production of distilled water. | |11. |Direct Reading Glass electrode PH Meter |To determine PH value of water. | |12. Metallurgical Microscope |To carry out microscopic examination of steel samples. | |13. |Double Ended Bench Grinder |For grinding steel samples. | |14. |Abrasive Cutting Disc |For the purpose of cutting steel samples. | Besides above, some other tests can be carried out such as, Apparent Porosity Percent, Bulk Density, Percentage of Water Absorption and compressive strength of refractory bricks, castables, etc. [pic] ? Prime quality 60/40 graded Deformed Bar. ? Length  ± 12 meters. ? Size 5. 5 mm to 32 mm. or according to customer requirement. ? Produced from best quality billet. ? Manufactured from automated mill. Certified by ISO-9001:2000. ? Equivalent to ASTM A615. ? Approved BSTI (BDS-ISO-6935:2/2006) ? Tested by BUET. ? Cost effective. ? Accurate weight. ? Perfect diameter. ? Uniform strength long lasting. ? Earthquake absorbent. [pic] We always pay highest importance to our customers. Schedule delivery, accurate weight and quick transportation of goods are some of the key points of our customer services. Schedule Delivery: Delivery of goods is executed within the shortest possible time on receiving of work order from customer. Our Sales Marketing department processes Purchase order of, maintains liaison with, and quick responds to, the customers. Accurate Weighment: We have modern and accurate bridge scale within the premises of our mill. Our technicians constantly check-up and monitor the scale to ensure the highest degree of accuracy in weighment of goods for complete satisfaction of our valued customers. Quick Transportation: We have good communication with the Truck and Trailer Owner’s Association, and for that reason we can deliver our goods to the desired points of our customers as their requirements. Our own deliverymen accompany the loaded vehicles from loading points to the delivery points of the customers. Evaluation Customer: We are careful about our valuable customers. For that reason we have â€Å"Customer’s Satisfaction Questionnaire† and â€Å"Customer’s Complain Register†. In the Customer’s Satisfaction Questionnaire, we give the scope to our customer to make comment about our products and services. In the Customers Complain Register we compile customers complain. We review complains of the customers in our Management Review Meeting and we strictly maintain this practice and take necessary action. [pic] Needless to mention here that steel plant is one of the vulnerable sectors in regard with injuries related to work, hazards and environmental degradation. Fully aware of the situation and the facts, we are committed to ensure a work place where these threats are eliminated in a reasonable quantity. In our production procedure while ensuring the quality of product simultaneously we aware our work force and strictly maintain and follow the motto which carries the slogan of â€Å"SAFETY FIRST†. With the help of our limited resources we already have taken the following measures to ensure an accident free work place: ? It has been made mandatory to all workers, staffs, engineers, officers to wear PPE (Personal Protective Equipment) while in the work place. ? Company provides the PPE like safety helmet, goggles, hand gloves, safety uniform, Safety shoes etc. to all. ? Company bears the whole medical expenses regarding any injuries to our workmen while in work place. ? A Company provided microbus stands still in the premises of factory for any emergency duty of transportation of injured person to the nearest hospital. Company in its own expense trains from engineers to supervisors regarding health and safety issues in the work place in addition of In – house training. Th us we can claim our engineers to supervisors and trained in health and safety issues. Besides, our HR division continuously monitoring the incidents and when such incident occurred an ACCIDENT RECORD FORM filled by interviewing the injured person and the related personnel to identify the reasons and take necessary actions eliminate the facts that may another time responsible to occur the same accident. Our Environment Clearance Certificate is on process and we are in continuous touch with the Environmental Department of the government of Peoples’ Republic of Bangladesh in this regard. Our management is committed and feels the obligation of ensuring an accident free and hazardless environment in the work place and continuously working in this section for introducing more and more advance technology for safeguard and building awareness to the workmen to decrease the accident proneness. [pic] ? We are an ISO 9001:2000 certified company Certificate awarded by Bureau Veritas Certification (India) Private Limited on 06 July, 2009. Certificate Number: IND93237 dated 07. 07. 2009 ? Our Product is Bangladesh Standards and Testing Institution (BSTI) Certified CM Licence Number: CM/L – 11714 ? Our sister organization Modern Steel Mills Limited has got the Environmental Clearance Certificate from the Environment Department of Government of People’s Republic of Bangladesh Clearance number: 5339 And our process of obtaining the clearance certificate from the same authority is on process. Legal position of RSRM: ( Certificate of Incorporation No. # C15492 / 1058 of 1985-1986 ( TIN Number # 341-200-1150/CO-2 ( Vat Registration No. # 2021000362 ( Trade License No. # ID/75000/P/00139 [pic] Some important establishments using our MS Rod: †¢ Imperial Hospital, Foy’s Lake, Chittagong (Country’s largest and foreign funded) †¢ Flyover from Chittagong Port to Dewanhat by Bengal Development Corporation †¢ New project of Chittagong Medical College by Delta Engineers †¢ Akhtaruzzaman Center †¢ Khulna Diabetic Hospital †¢ Sheikh Abu Naser Hospital, Khulna Khulna Medical College †¢ Khustia Technical University †¢ Dapdopia Bridge, Barisal †¢ National University, Gazipur Some National, Private and eminent Developers using our MS Rod: †¢ 16 Engineer Construction Battalion (Special Works Organization) Bangladesh Army †¢ Proje ct Builders Limited †¢ Joint Venture Engineering Limited †¢ Concord Group †¢ Rupayan Housing Estate Limited †¢ Navana Real Estate Limited †¢ Rangs Properties Limited †¢ Development 2000 Limited †¢ Imperial Development Holdings Limited †¢ Wintake Development 2000 Limited †¢ Pioneer Builders Limited †¢ O K Enterprise (Pvt. ) Limited †¢ Prosimo Development Limited †¢ Eternal Design Developments Limited Impulse Properties Limited †¢ RF Properties Limited †¢ Equity Properties Management Limited †¢ S K D L †¢ Binimoy Properties Limited †¢ Alien Holdings Limited †¢ Keary Limited †¢ C A Properties Development Limited SR SR Exe SR SR SR SR SR Dis. Supr Sr. Ex Exe Exe Exe Exe Exe Exe Sr. Ex Sr. Ex Sr. Ex Sr. Ex Sr. Ex Sr. Ex Manager (Event Management) Assistant Manager Deputy Manager Manager AGM DGM Distribution In – Charge Executive(s) (Distribution) Junior Executive(s) (Distribution) Dis tribution Assistant GM (Marketing Sales) Executive Director (Sales) Executive Director (Promotion) Director (Marketing) Board of Director (s) 24

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How best to evaluate the company's involvement in corporate and social responsibility - Case Study Example An organization that makes a positive impact on its society will be able to succeed better in the market. For any organization, to be truly successful in every sense it needs to ensure that it is actively involved handling both corporate and social responsibilities. This essay is aimed at answering the question: â€Å"How best to evaluate the companys involvement in corporate and social responsibility?† The whole essay will revolve around the case study on Starbucks: â€Å"Starbucks Global Quest in 2006: Is the Best Yet to Come?† (Shah, Thompson & Hawk, 2007). Two other journal articles will be identified and discussed that will relate to the case and will help in answering the above questions. Starbucks is a very good example of how corporate and social responsibilities can be beneficial and advantageous for an organization. There are many issues and instances in the case study that highlight the involvement of Starbucks in corporate and social responsibility. Starbucks’ corporate and social responsibility has been one of the main reasons for it being a reputed brand in the world and it is admired for the same. One of the main issues that the company faced was the low morale, unity and confidence of its employees at the time of acquisition of Starbucks by Il Giornale. This was handled were sensibly and responsibly by Howard Schultz. Schultz inspired employees to take individual responsibility and be part of the decision making process. He went the extra mile to ensure that the employees felt they were a part of the company and the company success was a collective success of everyone and not just one person. Employees are the most important asset of any organization and the way an organization treats their employees indicates the commitment of the organization towards it corporate responsibility. The health care programs of Starbucks are another indicator of the corporate responsibility of Starbucks. There was a

Maya Angelou Research Paper Example | Topics and Well Written Essays - 1250 words

Maya Angelou - Research Paper Example In addition, Angelou has been nominated for the Pulitzer Prize for her poetic volume titled Just Give Me a Cool Drink of Water ‘Fore I Diiie (Moyer). Recently Angelou was awarded the Presidential Medal of Freedom that is the highest civilian honor in the United States. On the political side Angelou was an active member of the esteemed Harlem Writers Guild that was instrumental to the Civil Rights Movement. Her contributions to the Civil Rights Movement are numerous and undeniable. She served with Dr. Martin Luther King during the Civil Rights Movement that speaks for her involvement in the movement. Angelou has been differentiated from other authors based on her representation of autobiographical fiction. Her first published work I Know Why the Caged Bird Sings saw her being heralded as a pioneer in a generation of new memoirist. The work was the first of its kind in its projection of the lives of African American women. Angelou’s public discourse on her personal life ma de the work all the more interesting and controversial at the same time. Her efforts over the years through her work and her public dialogue have made her an unofficial spokesperson of African American people and women (Lupton). Within the domain of her written work, Angelou has done her best to challenge the traditional structure of autobiographies. This can be seen as a deliberate attempt on the author’s part given her pervasive use of critique, changes and expansion of the frontiers of memoirs. Most of Angelou’s work is based on themes such as racism, identity crisis and familial issues. While retaining the interest of the audience using unconventional techniques, Angelou has nonetheless raised controversy after controversy so that some of her works have been banned inside the United States. Her work can be gauged better if it is seen through the lens of the author’s personal experiences and her reflections in her memoirs. This text will attempt to analyze An gelou’s work and personal experiences in order to paint a better picture of the author’s struggle against racial injustice. One of the primary themes in Angelou’s work is racism that can be traced in her works ranging from the first piece I Know Why the Caged Bird Sings to her last piece titled A Song Flung up to Heaven. The author has utilized the metaphor of a caged singing bird that is trying to escape its confine repeatedly in order to portray the author’s personal social confinement. The primary means of this confinement were none other than racism and oppression (Lupton). Another aspect of this metaphor is that the bird is singing from the start of the struggle to its very end indicating a determined spirit who is ready to take onto life as it comes along. Angelou’s personal life is a reflection of this commitment to live through thick and thin alike. Certain critics have observed that Angelou’s perspective on evil in society being div erted at young African American women was instrumental in shaping her ideas from childhood to adulthood (Als). In the start of her works, the author can be seen as â€Å"fanatically opposed to white people† (Hagen) however, this can be seen changing as the series progresses. This is not to indicate that the author is somehow racist herself or possess racial hate but it merely indicates the progression of ideas from a young child’s mind to the understanding of an adult person. Throughout the series Angelou

Study summary Essay Example for Free

Study summary Essay The issue of â€Å"profiling† among in policing is not a new concern and considering the efforts devoted against the practice as well as other forms of discrimination, the evidence of its prevalence in the study of Alpert, MacDonald and Dunham (2005) is alarming. The researchers’ main objective was to determine if racial, situational and demographic variable influence police discretion in the establishment of types of suspicion. In doing so, the researchers hoped to determine the vulnerability of minority populations for police suspicion and stops: whether the reasons cited to justify the suspicions were determined by behavioral or non-behavioral factors and if there are any predictors to determine discretion. The research points out that police officers are supposed to be suspicious in that they are specifically trained to develop cognitive schemas or map seemingly unrelated individual, places or events. Several of the researches cited for the study indicate that there are specific cues for suspicion that often coincides with racial, cultural or ethnic characterizations. When something does not fit the schema, there is a natural prompt to pay more attention to it. Though this is not simply a case of one person being the odd man out, the suggestion is that people, not just police officers, have a tendency to see contrasts more easily. This has been indicated by in the case of Terry v.Ohio where the U. S. Supreme Court decided that, â€Å"There is also a realization of the variances on culture that exists which leads both to a realization of unique cultural characteristics as well as awareness of differences, value systems, trade and cross cultural politics† (p. 415) The researchers assume that police suspicion is based on their prior knowledge, observation or experience of similar cases. Thus, there is also a need to understand how knowledge, experience or observations are acquired. The researchers believe that understanding the said factors will not only enhance insights to whether the hypothesis that minorities are more vulnerable to police suspicion but also how they determine the value systems of police officers. According to the study, race remains to be a critical factor in behavioral suspicion. Based on the same research, there is greater association of juvenile delinquency among minorities. Non-behavioral factors also dominate the basis of police suspicion which includes matching descriptions of individuals, activities or transportation. In either case, though suspicion may be influenced by race, it did not directly mean that police action will be directed to the individual. This also implies that based on the factors that influence police suspicion: there was no direct correlation to actual stops made by the police. In making a critique of the study, there is a need to consider the limitations and scope of the researchers’ subjects and methodology. The researchers admit that current data for the research is limited to the observed officers and neither was there significant investigation was made to the origin and nature of suspicion cues amount these officers. It should be noted as well that developments in criminal justice systems follow changes in society: customs, politics, and economics all influence what is determined to criminal behavior, what the corresponding punishment should be and what compensation can be made available to victims. Thus, as much as suspicion cues are determined by social factors, social behaviors are also determined by these cues. Another question that can be further studied by the research is from its determination that suspicions are influenced by race but not actual actions taken by the police. What discriminates the influence of social characterization in the development of suspicions? Are police stops not vulnerable to racial identification or is the presence of criminal justice mechanisms that deter its impact? Furthermore, the study was not able to determine if there are measures to deter the prevalence of discriminatory factors in police suspicions. Essentially, there is a need to further investigate the mechanism of race and other discriminatory factors to be able to reinforce its significance. Based on researches on motivation, there is greater realization that people are motivated by internal factors and external factors that they can be either aware of or not. In the case of profiling, it can then be assumed that the factors that raise the suspicion of police officers are both influenced by their experience and their own personal orientations. Thus, another enhancement of the study can be to determine the dominance of internal and external factors against each other suspicion formation and the subsequent police action. The research admit that their study will not so much answer questions but rather more of them. In any setting, the study of what influence perceptions is always difficult because of its dependence of so many variable both measurable and not. Regardless of the lack of definitiveness, is a good study of social perceptions and policing. Utilizing the study, further researchers can be effectively developed to enhance the performance and discretion of police officers in dealing with issues regarding race and other social characterizations. Reference Alpert, Geoffrey P. , Macdonald, John M. And Dunham, Roger G. (2005). Police Suspicion And Discretionary Decision Making During Citizen Stops. Criminology,43(2): 407-434.

Intergroup Theory :: Social Psychology Society Essays

Intergroup Theory 1) Intergenerational communication has always been a source of frustration especially in communication where the age gap is largest. Because of the broadness of the topic, there are several different theories and ideas on the ideal intergenerational communication. As all participants are very different, it becomes very difficult to differentiate between the right and wrong strategies for successful communication. People need to associate themselves with the communication that seems most closely related and accurate to their functioning capabilities. There are many aspects that can produce a positive or negative interaction. Sociologists, social psychologists and other people most interested in this form of communication have examined communication and relationships for years and have created several categories and theories of communication. The intergroup theory incorporates several European social psychology theories that coordinate individual and social aspects of ones personality to the effect it has on the communication. Intergroup theory bases communication ability and quality around the social life of the participants. The theory presents several social identifications that influence an individual’s identity. As a result of the person fulfilling their own identity they eventually fall into their own common social groups. Depending on the situation and the interaction, either the individual identity or the group characteristics and reputation play a vital roll in the interaction. These groups transcend different impressions and feelings depending on who is interpreting it. The life stage, social circumstances and experiences effect how the group is interpreted by outgroup members (Turner 1982). People in society today tend to divide themselves among a community into social groups and categories where one feels more accepted and shares common qualities with the group. Experiments have shown that solely being part of any arbitrary social group gave the participants satisfaction. Generally when people belong to any group they will favor their own group which appears evident is groups of similar nationality, gender or other personal views (Tajfel, Billig, Bundy & Flament, 1971). In groups such as Greek life, stereotypes may form when several members begin to behave and believe similarly. This is common as people hold more pride in their ingroup. Also unwritten guidelines often form through the common interests on the members. Just as members of an ingroup categorize themselves, in the intergroup theory we categorize outgroup members. Identities are created primarily from physical characteristics and first impressions. This is a classification created for one group about the other group.

Antwone Fisher Essay

Antwone Fisher is a young man with anger and temperament issues associated with childhood interpretation of physical and emotional abuse caused by the authoritarian figures of his family. Self-image and true self have been challenged, but the Navy as various events trigger tragic memories from the past. A psychiatrist played by Denzel Washington accepts the challenge to assist human development through various methods and intervention techniques. Furthermore, intervention helps to remove the layers of negative emotion and can be accomplished if the right counselor assists with proper intervention techniques. Carl Rogers theorized the importance of looking at â€Å"self†. He drew a distinction between the self perception and the perception of the â€Å"Ideal-self. There are organized patterns associated with the established one self or the many selves. The â€Å"phenomenal field of the individual includes both unconscious and conscious perceptions, including those of which an individual is aware and is not aware (Pervin p. 172). Focus is on providing avenues to consciousness, as the means to a healthy functional individual. Antwone’s self-image is buried in painful memories and unchecked past emotional events. Rogerian Theory seems to be based in self image. It provides a basis for understanding, evaluating, and providing the appropriate intervention. Gordon Allport’sTheory Rationale Functional Autonomy derives from the notion of healthy and well-organized aspects of human behavior. Traits are the basis of and most important aspect of personality, and they are seated in the nervous system. They represent generalized personality dispositions that account for regularities in the functioning of a person across situations and over time (Pervin p. 32). Antwone’s predictable pattern of behavior becomes traits controlled by his changing emotional state. When a memory challenges the nervous system, he makes irrational emotional unhealthy decisions. Allport’s theory application may reveal more options to understanding the root cause of aggressiveness and angry outbursts. Character Description Antwone Fisher was born in an Ohio prison (his mother was an inmate; his father was shot dead before his birth) and grew up in an abusive foster home in Cleveland. Beaten and often kept tied in the basement, Fisher ran away when he was seventeen and had to face life on the streets. Antwone joined the Navy only to find he was fighting to save himself from insult and to help preserve his pride. Antwone progressively becomes a healthy young man after a psychiatrist helps remove layers of anger and pain based memories. Character Analysis Structure- Antwone Fisher’s character is wrapped up in pressure associated with memories of a mother in prison, a father killed by his girlfriend, abandonment, and physical, emotional, and sexual maltreatment. He was placed in a foster home with his half-brothers. The pastor beat the light-skinned boy for having too much pride. Mrs. Tate tied Antwone’s hands behind his back and beat him unconscious and threatened to burn him with an open fire. She would create division between them while using skin color and the degrading terms. Antwone was the middle child. In the Navy, Antwone was a loner. He constantly went inside to find answers to his past. His treatment as a child stemmed from slave-based disciplinary practiced by Mrs. Tate. His character begins to be formed according to the daily exposure to verbal and mental lashings from her. His self-worth in her eyes amounts to nothing. His submissive behavior is degrading and subservient. He is chastised every step of his childhood into his teen years until he finally puts an end to the beating. There is no reward for good behavior. He even pokes fun at Dr. Davenport (Played by Denzel Washington) while making a mockery of his intervention suggestions. Denzel again reverts to memories from his past and the feelings associated with self-perception. Confusion after making an attempt to straighten-up drives him away from seeking more attention from the psychiatrist. He just wants to be a good shipman, but continues to find a problem with anger. Process He has to find himself before he can find his ideal-self. He realizes through the help of Dr. Davenport that he can change. He tries to find a trust based relationship to compare thoughts and feelings to his own. Establishing relationships may be difficult when internal issues have not been resolved; He wants to impress his woman friend but cannot find the words to begin a caring relationship. Denzel role plays away some of the perceived self-critical behavior to instill confidence. There is a growing consensus about the relationship between personality traits and emotional states, biological theorists of adult personality are exchanging ideas with theorists of childhood temperament, and long-term studies of personality development across the life span are delivering on the promises made many years ago William Revelle; Annual Review of Psychology, Vol. 46, 1995, p. 1). Antwone finds incongruence between his perceived self image and his true self image. Dealing with emotional baggage and the inexperience of having the ability to build and maintain a lasting relationship can distort feelings and create confusion. Growth and Development Growth continues during the date with Cheryl as she points out things about his appearance that she finds attractive. His character develops as he shares himself in a way never before experienced. His self-worth grows as he overcomes fear to be â€Å"himself† as he lowers defenses and builds a relationship. He also looks to his psychiatrist the same night for validation and confirmation as he shares his first kiss experience. This appears to be the first time that lowering defenses and trusting his feelings creates a self-worth like never before. Personality theories attempt to account for individual behavior. The scope of such theories is vast. (Revelle, p. 1). Antwone is trying to be nice, but finds it difficult when provoked to anger. Dr. Davenport employs empathy as a way to meet Antwone where before moving quickly ahead. Affective level understanding creates an environment of trust and deeper understanding. Any attempt to withhold judgment and establish rapport assists greatly in growth rate and early development. In sensing the private world of a client, the counselor or therapist attempts to convey an empathic understanding of the person’s experiencing. Through a sensitive attunement, an individual is able to empathically sense his or her own subjective internal state. In an immediate context, a person’s reactions assume the form of hunches and a flow of inner feelings. In this mode, experiencing includes such reactions as love, hate, enjoyment, boredom, sensing, and perceiving. As a basic way of knowing, experiencing subjective responses is fundamental to everyday life. Empathy: Implications of Three Ways of Knowing in Counseling Journal article by Arthur J. Clark; Journal of Humanistic Counseling, Education and Development, Vol. 43, 2004, p. 1). Carl Rogers (1964) described 3 ways of knowing with reference to empathic understanding: subjective, interpersonal, and objective. Dr. Davenport questions Antwone about his family life after he was thrown out of Mrs. Tate’s house. He talks about going back to the orphanage to develop his social skills. It’s what happens when empathy becomes a part of the process. Dr.  Davenport uses a line of questioning based in empathetic understanding. The centrality of understanding the private perceptual world of a person from an interpersonal perspective is a recurring theme in the writings of Rogers. Thus, the direction of an individual’s empathy is toward another person in an effort to grasp his or her phenomenological functioning. (p. 1). Institutionalized incarceration lacks sensitivity and empathy. The penal system and rehabilitation process formalize a different skill set and can impede growth and development. From reform school to a men’s shelter to living on the street creates a survival response and an identity vacuum and a need for understanding and belonging. Keep in mind the basis of the Roger’s approach is, to enact empathy, genuineness, and unconditional positive regard (An Analysis of How Carl Rogers Enacted Client-Centered Conversation with Gloria Journal article by Scott A. Wickman, Cynthia Campbell; Journal of Counseling and Development, Vol. 81, 2003, p. 1). Antwone begins to show a trend of behaviors with anticipated responses. His motives are driven by basic human needs for survival. His dysfunctional past needs to be replaced with more productive behavior. Antwone’s park bench experiences before joining the Navy have to be considered in the same way Gordon Allport suggests personality and trait development tied to the environment. Antwone is very conscious of his reaction and responses to people and events in the environment. Antwone, a nice person, may be misunderstood and misjudged because of the trait behaviors associated with anger and violence. Allport surveys of personality psychology included discussions of such concepts as defense mechanisms, self, and identification. Shoring up the SASB Bridge between Personality Theory and Clinical Psychology Journal article by Jerry S. Wiggins; Psychological Inquiry, Vol. 5, 1994. 3 pgs, p. 3). Antwone employs each concept on the road to becoming a balanced healthy, functioning young man. Allport’s theory suggests growth or development of personality is equally important. Regardless of whether one favors traits or motives, many of the questions driving personality psychology are developmental: How do people develop the trait of sociability (or the need for achievement)? At what developmental period does this trait (need) emerge? When are the critical periods during which the trait (need) is expressed? Is sociability (need for achievement) stable from one developmental period to the next, and, if not, what factors are responsible for those changes? How does being high in sociability (need for achievement) shape the individual’s life path (Traits and Types, Dynamics and Development: No Doors Should Be Closed in the Study of Personality, Journal article by Oliver P. John, Richard W. Robins; Psychological Inquiry, Vol. 5, 1994. 6 pgs, p. 140)? Psychopathology The development of psychological theory tends to oscillate between optimistic advances and self-critical analyses and retrenchment (William Revelle; Annual Review of Psychology, Vol. 46, 1995, p. 1). Antwone employs defense mechanisms to preserve his client/patient relationship with Dr. Davenport. His regression begins when he recalls the memory of his old friend tricks him into committing a crime. During the crime his best friend is killed. Self-maintenance becomes an issue as he recalls how many people in life have left him. He believes Dr. Davenport is determined to leave him after making him an extended member of the family. His high level of trust and sense of belonging gives way to loss and suffering. He’s willing to do almost anything to hold on to certainty in his life. Optimism crashes and retrenchment occurs as the feelings of loss become incongruent with the memory of his friends blood splatter across his face. His friend Jesse fed him when he was hungry and died during a botched robbery the next day. Believing the death relieved Jesse from fighting anymore, increases the feeling of abandonment, letdown and pain associated with accepting the last session with Dr.  Davenport. Internal and External Factors Internally something is missing. Self-concept and self-actualization cannot occur unless he is reunited with his past. As most counselors know very well, person-centered theory and therapy began with and evolved from the thinking, research, and practice of Carl Ransom Rogers (The Development and Evolution of Person-Centered Expressive Art Therapy: A Conversation with Natalie Rogers Journal article by John Sommers-Flanagan; Journal of Counseling and Development, Vol. 85, 2007, p. 1). Carl Rogers was raised by parents under one roof. The integration of person-centered principles and art is a natural combination of her parents’ most distinct qualities (p. 1). Antwone Fisher’s parents were non-existent. Internal and external support was missing therefore disrupting self-centered support. Much like Dr, Davenport, Roger’s interactions with clients were like small miracles of compassionate understanding and communication†. Carl Rogers believed that the relationship between therapist and client facilitates emotional and psychological healing. As counselors we often see ourselves in the same situations as our clients. For some reason, the need to remain ethical and subjective creates a gap in reality as our own defense mechanisms preserve internal wellness. The therapeutic atmosphere produces positive changes when unconditional positive regard supersedes poor judgment and inflexibility. When our practiced behavior becomes predictable, we become trait driven and predictable which often leads to in effective counseling alternatives. Pervin’s analysis and critique of personality-trait research rests on the assumption that the five-factor model (FFM), and trait models more generally, should fulfill all the goals of a complete theory of personality (Traits and Types, Dynamics and Development: No Doors Should Be Closed in the Study of personality Journal article by Oliver P. John, Richard W. Robins; Psychological Inquiry, Vol. 5, 1994. 6 pgs. , p137) In a summary statement about the nature of this relationship, the whole person remains fragmented until explanations associated with internal messages match externally. Antwone had to trace his family history for answers to self image, self-esteem, and the ideal self. Throughout the movie, he is polite, articulate, and very well-balanced in a trusting and loving environment. When the memories were released and support from his girlfriend prevailed, gradually the â€Å"real† Antwone Fisher began to take shape and grow. How can one become person centered and grow when completeness is rooted in deteriorating external information? Conclusion Communicating genuiness and unconditional positive self-regard is the key to breaking down the walls and destroying the defenses of a troubled and angry client. When a negative self image impeded growth and development, the counselor must build trust, establish rapport and utilize empathy effectively. Providing a safe environment and a loving and caring ethical and professional relationship with your client are the keys to successful intervention. Carefully choosing the process and defining reasonable goals assist in the healing process on the way to independence. Looking into a mirror and defining the meaning of self and the perceived ideal self may be incongruent occasionally. Self-talk can be detrimental and harmful when discouragement follows as a result of unanswered questions about the self and the past. When life becomes puzzling and negative behaviors overshadow self-perception, the counselor must provide a way to trace behaviors to the root cause. Rogers and Allport provide reasonable theories on personality development to help achieve successful and healthy lives. We must also consider the internal and external factors associated with changes in behavior as they impact behavioral changes. Antwone Fisher returned to the environment of his past abusive childhood and confronted the abusers before moving ahead. Three sessions may not be adequate for long-term care and permanent change. Being flexible with healthy boundaries throughout the intervention process, may reveal our own shortcomings as we attempt to stay the course. Antwone Fisher and Commander Davenport established an amazing, growing, and client-centered relationship. The outcome proves that independent and healthy living can be facilitated on both sides when unconditional positive regard prevails.